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Welcome to Living Space Furnishings (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.livingspacefurnishings.com and all purchases made through it. By accessing our website and making purchases, you agree to these terms.

Our furniture transforms living spaces with timeless elegance and functionality. These terms are designed to provide transparency about your rights and responsibilities when shopping with us.

1. Website Use

1.1 Eligibility

You must be at least 18 years old to make purchases through our website. By placing an order, you confirm you have legal capacity to enter into binding contracts.

1.2 Account Responsibility

If you create an account, you are responsible for:

  • Maintaining confidentiality of your login credentials
  • All activities under your account
  • Providing accurate and current information

1.3 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to extract data
  • Interfere with website functionality

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our furniture and lighting products, including:

  • Armchairs & Accent Chairs
  • Bedroom Furniture (beds, bedside tables, chests)
  • Dining Furniture (tables, chairs, benches)
  • Living Room Furniture (coffee tables, media units)
  • Lighting (floor lamps, bedroom lamps, outdoor lighting)

However, slight variations in color or texture may occur due to monitor settings and natural materials.

2.2 Custom Orders

Custom or special order items cannot be returned unless defective. Consult with our design specialists before ordering.

2.3 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice.

3. Orders and Payments

3.1 Order Process

Ordering involves:

  1. Selecting items and adding to cart
  2. Providing accurate delivery information
  3. Choosing payment method
  4. Reviewing and confirming your order

You will receive an order confirmation email. This constitutes our acceptance of your order.

3.2 Pricing

All prices are in US dollars. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. Your card will be charged when we ship your items.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days. You’ll receive tracking information via email.

4.2 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: Orders over $50 via EMS (15-25 business days after shipment)

4.3 Delivery Areas

We ship to most regions except:

  • Certain remote areas in Asia
  • Other locations specified at checkout

4.4 Delivery Responsibilities

You must:

  • Provide accurate delivery address
  • Ensure someone is available to receive large items
  • Inspect items upon delivery for damage

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Item is in original condition (unused, unassembled)
  • Original packaging and tags are included
  • Proof of purchase is provided

5.2 Non-Returnable Items

For hygiene reasons, these cannot be returned unless defective:

  • All bedroom items (mattresses, bedding)
  • Upholstered furniture (armchairs, accent chairs, footstools)

5.3 Return Process

  1. Contact us within 15 days at [email protected]
  2. We’ll provide return authorization and instructions
  3. Repackage item carefully with all original materials
  4. Ship using provided return label

5.4 Refund Details

  • Refunds processed within 5 business days after inspection
  • Original shipping fees are non-refundable
  • Return shipping is customer’s responsibility (unless our error)

6. Damaged or Defective Items

If your item arrives damaged or defective:

  • Document damage with photos
  • Contact us within 48 hours of delivery
  • We’ll arrange replacement or refund at no cost

7. Intellectual Property

All content on our website, including:

  • Product designs
  • Photography
  • Text content
  • Logos

is property of Living Space Furnishings and protected by copyright laws. Unauthorized use is prohibited.

8. Liability Limitations

8.1 Product Use

Our furniture is designed for residential use. Commercial use may void warranties.

8.2 Website Availability

We’re not liable for temporary website unavailability due to maintenance or technical issues.

8.3 General Limitation

Our total liability for any claim related to your purchase is limited to the purchase price of the item(s).

9. Privacy

Your privacy is important. Our Privacy Policy explains how we collect and use your information.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

11. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia, USA.

12. Contact Us

For questions about these Terms:

Living Space Furnishings
912 Kildeer Drive
Norfolk, VA 23502 USA
Email: [email protected]
Response Time: 1-2 business days